Shipping policy
UK Shipping
• Delivery Time: 2–5 business days
• All orders include tracking
• Orders are processed Monday–Friday (excluding bank holidays)
Europe Shipping
• Delivery Time: 5–10 business days
• Fully tracked service
International Shipping
• Delivery Time: 7–14 business days
• Delivery times may vary depending on customs clearance
• Fully tracked service
Processing Times
Orders are usually processed within 1–2 business days. During busy periods (sales, launches), processing may take slightly longer.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight.
Customs & Duties
International customers are responsible for any import duties or taxes applied by their local customs authority.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your delivery.
Incorrect Addresses
Please ensure your address is entered correctly at checkout. SpartaV11 is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
Lost, Stolen or Damaged Parcels
If your parcel is lost or damaged during transit, please contact us at enquiriesspartav11@gmail.com and we’ll assist you in resolving the issue with the courier.